Please contact The Venue at Horseshoe Casino office at (866) 711-SHOE/7463 for any questions relating to current COVID-19 related mask policy The Venue at Horseshoe Casino and staff are not responsible for lost items. Please be sure to give your complete contact information as well as a detailed description of your lost item(s).

You may also ask staff about the lost and found section. If you lost something at the venue then please call (866) 711-SHOE/7463 after the event to check if anything was found or turned in. Please contact The Venue at Horseshoe Casino office at (866) 711-SHOE/7463 for any questions relating to current COVID-19 related policy. If an event description does not state a policy, please call the venue to find out what you need to know. Please read the event description to check. This means that some shows may allow photos and non-professional recordings while others do not. It’s recommended that you call at least 2 weeks before the show to discuss your needs and see if the venue can help.īags may not be allowed in the venue and may be searched by security.Ĭamera policy is dependent on the needs of the visiting performer. If you have any ADA-accommodation needs, then please contact the box office in advance.

So they are happy to discuss your specific needs for your upcoming visit. The Venue and The Horseshoe Casino want to provide the best assistance and accommodations they can. If you have any questions, you may call The Venue at Horseshoe Casino at (866) 711-SHOE/7463. Failure to abide by these rules may result in expulsion from the venue without refund. Please take a moment to read on and please follow them. But making sure that it’s fun for everyone requires some rules for your safety. The Venue at Horseshoe Casino and staff want you and all of their guests to have a wonderful and memorable experience. You may contact the venue at (866) 711-SHOE/7463. If you require ADA-approved accommodations or emergency ADA-assistance, then please be sure to contact the venue as soon as possible. Please note that general admission events may not have as much ADA-approved space available. There may be accessibility seating available on a first-come, first-serve basis. Some events may be general admission events with limited seating and will be noted as such in the event description. Most guests find there is plenty of elbow space as well. And your experience will be comfortable as the chairs are pull down cushioned theater style seating. Whether you’re in the balcony or the main level, you’ll be able to enjoy clear sight lines to the stage so that you won’t miss any of the action. The Venue at Horseshoe Casino events are usually reserved seating events where guests can sit across two levels to watch the show.

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